Terms & Conditions

1. Acceptance of Terms

By accessing and using GoParkEasy ("GoParkEasy", "ParkEasy" "we", "us", or "our") website, application and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Website Usage Terms

You may use our website for lawful purposes only. You agree not to use the website:

• In any way that violates any applicable federal, state, local, or international law or regulation
• To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter", "spam", or any other similar solicitation
• To impersonate or attempt to impersonate GoParkEasy, a GoParkEasy employee, another user, or any other person or entity
• In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website

3. Service Description

GoParkEasy provides an online platform that connects parking space owners with individuals seeking parking spaces. We facilitate the booking and payment process but do not own, operate, or control the parking spaces listed on our platform.

4. User Accounts

To use certain features of our service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

5. Payment Terms

All payments for parking space bookings are processed through our secure payment gateway partner, Razorpay. By making a payment, you agree to:

• Provide current, complete, and accurate billing and payment information
• Promptly update all information to keep your billing account current and complete
• Pay all charges incurred by you at the prices in effect when such charges are incurred
• Pay all applicable taxes relating to your use of the service

6. Cancellation and Refund Policy

Cancellation by Users:

• Cancellations made more than 24 hours before the booking start time: Full refund minus processing fee
• Cancellations made 12-24 hours before the booking start time: 50% refund
• Cancellations made less than 12 hours before the booking start time: No refund

Cancellation by Space Owners:

• If a space owner cancels a confirmed booking, users will receive a full refund
• Space owners who repeatedly cancel bookings may have their accounts suspended or terminated

7. User Responsibilities

For Parking Seekers:

• Arrive and depart within the booked time slot
• Park only in the designated space
• Follow all parking rules and regulations of the space
• Report any damages or issues immediately
• Maintain valid vehicle insurance and registration

For Space Owners:

• Ensure the parking space is available during booked times
• Provide accurate descriptions and photos of the space
• Maintain the space in a safe and accessible condition
• Comply with all local laws and regulations regarding parking space rental
• Respond promptly to user inquiries and issues

8. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of GoParkEasy and its licensors. The service is protected by copyright, trademark, and other laws of India and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall GoParkEasy, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the service
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from the service
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service
• Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content
• Any disputes between users or between users and space owners
• Any damage to vehicles or property while using parking spaces booked through our platform

10. Indemnification

You agree to defend, indemnify, and hold harmless GoParkEasy and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

11. Dispute Resolution

Any dispute arising out of or relating to these Terms and Conditions or the use of our services shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India. The arbitration shall be conducted in Mumbai, Maharashtra, India.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: